It’s official – we’ve now entered our 20th year in business!
Unlike other companies who claim to have 20 years experience because someone there once sold a few stair parts, Abbott-Wade have been specialising in the installation and renovation of staircases since the beginning. Since that historic venture in 1996, there have been weddings and babies, laughter and tears, familiar faces come and gone. While a lot has changed over the years, a lot of things also remain the same.
There are lots of things which have always set us apart from other staircase installation companies, like our prefinished materials which mean that once our fitting teams have visited, the work is compete without the need for return visits by painters or French polishers. Not all companies can offer you the choice of a new flight or a renovation either, as Abbott-Wade does. These are important factors to consider when choosing a company to transform your staircase, but we don’t pretend that these factors are exclusive to Abbott-Wade, so what else sets us apart from the others?
One of the many nice things of being a small business is being able to celebrate individual successes and there have been many. We have celebrated new homes, marriages and new babies. We swelled with pride when our hardworking apprentices received their qualifications, when team leader Lee gained his HND with distinctions and when fitter Charles represented his country on a Canadian rugby tour.
Since our early days in 1996, Abbott-Wade have always invested in the future; in our infrastructure, resources and staff – chiefly our tradesmen and apprentices. Over the years, in addition to qualified carpenters and cabinet makers, many apprentices have passed through our ranks; learning the skills and techniques needed to meet our high standards of craftsmanship and gaining the relevant recognised qualifications along the way. Not only is this our way of giving something back to our community, but as we don’t use subcontractors, by employing and training our own staff, we can ensure that each tradesperson we employ is capable of working to our high standards.
e’re very proud of our heritage. While we offer our service nationwide installing and renovating staircases all over the country, we’ve always been very proud of our roots and enjoy serving and investing in our local community. It’s part of being a family business and holding onto traditional values; attributes which help to set us apart from other companies. 
Here at Abbott-Wade, we are proud to be a family run business and we like to deal with other family-run businesses where we can. Why? Because we know first hand of the benefits of being a family-run business. We understand that everybody takes accountability and has to pull their weight; there are no personal agendas and everybody looks after each other. When it’s in everybody’s best interest to ensure that every job is done well; where they all have a responsibility to each other to ensure that standards are maintained and the reputation of the company is upheld; you know that you are going to receive the best possible outcome! These things can only happen when you have a team comprised of more than just ‘employees’.
