It’s official – we’ve now entered our 20th year in business!
Unlike other companies who claim to have 20 years experience because someone there once sold a few stair parts, Abbott-Wade have been specialising in the installation and renovation of staircases since the beginning. Since that historic venture in 1996, there have been weddings and babies, laughter and tears, familiar faces come and gone. While a lot has changed over the years, a lot of things also remain the same.
There are lots of things which have always set us apart from other staircase installation companies, like our prefinished materials which mean that once our fitting teams have visited, the work is compete without the need for return visits by painters or French polishers. Not all companies can offer you the choice of a new flight or a renovation either, as Abbott-Wade does. These are important factors to consider when choosing a company to transform your staircase, but we don’t pretend that these factors are exclusive to Abbott-Wade, so what else sets us apart from the others?
We understand that lots of little things add up to make a big difference, so we know that it’s not just the big changes we make which make an impact either. We’re a family business, not a big faceless organisation and we like to think of ourselves as a company with a conscience – whether it’s the way we treat our staff, our customers or the environment. We know that it’s the little things we do which culminate to make the biggest impact.
Since our early days in 1996, Abbott-Wade have always invested in the future; in our infrastructure, resources and staff – chiefly our tradesmen and apprentices. Over the years, in addition to qualified carpenters and cabinet makers, many apprentices have passed through our ranks; learning the skills and techniques needed to meet our high standards of craftsmanship and gaining the relevant recognised qualifications along the way. Not only is this our way of giving something back to our community, but as we don’t use subcontractors, by employing and training our own staff, we can ensure that each tradesperson we employ is capable of working to our high standards.
Once again, we’ve been acknowledged by a local newspaper for reaching new heights in staircase renovations. You may have seen us advertised in the national press or been recommended by our customers as far afield as Aberdeen or Aldershot, but we always like to see our names in the St Helens Star – our local newspaper where we started advertising when Abbott-Wade was still a fledgling new venture.
This a tale of disappointment turning to delight and involves a lovely lady from Buckinghamshire. After paying her deposit to another leading staircase company following their sales visit, Mrs Paxton was disappointed when her deposit was returned and she was told that they would being unable to complete her installation. She would only become a happy customer once she had contacted Abbott-Wade.
