It was out with the old ranch rails and in with the new embedded glass for the Harbin family’s new staircase. The Abbott-Wade reputation was a deciding factor in choosing a company to complete the project and the end product delivered on their expectations.
“Thank you Abbott-Wade we shall be recommending you to others. From the intial meeting with Colin, you kept us up to date with how the order was progressing with emails and telephone calls, we couldn’t have wished for more – a company to be proud of.“
Why a new staircase?
“We had the old ranch type staircase. Painting it became a chore so it had to go, we just love wood.”
“I had been looking on the Internet and Abbott-Wade stood out for design, choice and information.”
Decision making process:
“I looked at many websites, only Abbott-Wade stood out. Your website was excellent showing us what to expect and who everyone was, being a family run business gave us confidence.”
“We chose the oak with the glass inset in the wood. It has given us so much more light and has made the whole area look larger.”
“Right from the beginning, Colin the salesman made everything so easy explaining options, absolutely no pressure. The two lads, Ellis and Charles worked very hard for two days and were both lovely lads. They felt like part of our family. Excellent workman who certainly know their craftsmanship in wood and they were very tidy. The final outcome was beautiful! It has been admired by our family and friends.”