Choosing a company to install or renovate you stairs is a tricky undertaking. There are many things to consider. Reputation, experience, product range – but the one which customers tell us is a deciding factor time and time again is price.
What our customers say: We’re glad you were recommended
Since 1996 we have worked hard to create a reputation that is second-to-none and we know that it takes years to build a reputation and days to ruin one. Unlike larger companies we don’t have a large budget for marketing and self promotion which is why such a large proportion of our business comes from customer recommendations.
Our customers are our ambassadors
When customers commit to investing in a new staircase, seeing an example of our handiwork firsthand gives them the reassurance they need that all our installations are completed to the highest standards using quality materials.
“We decided to contact Abbott-Wade once we had seen an example of their workmanship at a neighbour’s home and saw the quality we could expect.” – Mr & Mrs Swift, St Helens
“We had been looking around online and seen many companies offering the style of staircase that we wanted but we were wowed when friends of ours showed us the quality of the staircase from Abbott–Wade that they had just had installed.” – Mrs Foster, St Helens
What our customers say: Customer Service Is Important
“We were keen to express just how delighted we were with the whole experience – Thanks for a great service.” – Mr & Mrs Avery, Cambridgeshire
At Abbott-Wade, we know that transforming your staircase is an investment of your time as well as the financial commitment. We understand that customer service is important to our customers. As a family business, we make a point of treating our customers the way we would expect to be treated: With respect, patience and kindness. That’s why our award-winning business has award-winning customer service.
